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We think you will love your EVERGOODS' product but if for some reason you need to return your purchase, items may be returned for a refund within 60 days of the original purchase date.  Items must have all original tags attached, be unused, and be in original new condition.

EVERGOODS will provide a full refund for the value of the item in the same form as the original payment. 

Refunds may take between 5-7 business days to process once an item has been delivered to our facility and it can take 2-3 more days (depending on payment method you used) to receive funds from the time of refund notification.

If you need to return your purchase


  1. Contact us at :
  2. Provide your order number and the item being returned.
  3. We will respond within 1 business day and help you complete the return process.


*Original shipping costs are not refunded and customers are responsible for return shipping costs.  

**Items must be returned in original new condition with all original tags still attached. Please take care to not bend or fold backpacks into a shipping box or bag.  This may cause damage to the plastic frame sheet or aluminum stay. 

***Please use a shipping service that can provide tracking information and proof of delivery.  EVERGOODS is not responsible for goods lost or damaged during shipping.





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Sizing Chart - MPL30 + CPL24